Frequently Asked Questions
Currently, The Tann does not have a physical store. We are online and offering the best door-step delivery services to our customers.
Yes, our creations are solely created by our fragrance experts at The Taan. However, the Impressions we are offering are the inspirations. These are real and original products offering you lasting for up to 8 hours.
Each of our perfumes comes with a specific lasting range that is mostly up to 8 hours. However, the lasting effect is affected by the season, area and quantity of application as well. Remember, perfume notes can be different on different parts of the body, fabric, and placement.
It’s mostly the skin oil that reacts with the perfume notes changing the way it smells and brings you a different aroma. It’s essential for you to consider the application spots.
Mostly, you should apply perfume on the pulse points like; Temple, chest, neck, inner elbow, wrists, back of knees and ankles. Also, keep in mind, not to rub the points after application, as it can change or dull the notes.
Normally, it matches the 35% concentration however the specific quantity differs in each perfume.
Yes, we do offer you cash on delivery for convenient and easy payments on doorstep.
We are partnered with the best delivery service providers, making safe, swift, and in-time deliveries all across the country.
Yes, it is possible to cancel the order right after placement. However, after confirming the order and it’s going for dispatch you cannot cancel the order.
We currently do not have any open parcel policy. However, it’s recommended to record your parcel opening video and in case of any issue you can connect with our customer service.
The Taan perfumes are designed to offer you the best fragrance experience so far. It reduces the chances of any returns or refunds. However, if you received any damaged product or have any other issues, connect with your customer support for further assistance.
At The Taan, we process the orders on a regular basis so no orders will be delayed. You will get the parcel within 3-5 business days.